What do you see?
My Disability Awareness Training gives an excellent introduction to all employees and management in an area where many feel uncomfortable and uncertain but overwhelmingly want to get things right. The aim of this training is to help your employees to be more confident in their day-to-day dealings with disabled people.
Apart from understanding your moral obligations, there’s also the legal side to think about. The Disability Discrimination Act has now been replaced by The Equality Act 2010, yet many people do not understand the implications this has for disabled people, their families, service providers and employers.
Here’s what the Disability Awareness Training covers:
- What is disability?
- The different types of disability.
- Legislation regarding customers and disability discrimination.
- Legislation regarding employees and disability discrimination.
- Practical advice on how to meet the needs of disabled people whether they are customers or colleagues.
Don’t worry, my Disability Awareness Training isn’t designed to catch you out and it’s certainly not meant to be anything more than a relaxed and insightful introduction to Disability Awareness. However, I will also provide sources of additional information should you wish to learn more about disability.
When you have finished the training you will be more self-assured and, therefore, able to give people with disabilities the same high-level of service that you undoubtedly give to everyone else.